Payments Assessor

ACC

Wellington
$61,766 per year
Permanent
Full-time

23 days ago
Apply easily

Job Description:

Kick-start your career in Administration, Accounts Payable, or Healthcare!
Enable ACC clients to focus on their rehabilitation rather than their finances
Monday to Friday, 9am-5:30pm! no late nights, no weekends!
Starting salary of $61,766 PLUS a 9% superannuation contribution

Mō tenei tūrana mahi | About this role:As a Payments Assessor, you will be calculating and paying weekly compensation to our clients recovering from injuries. Your role will also include reimbursing other payments like prescriptions and travel requirements, and making sure that our providers are paid accurately and on time for the services they provide.Part of your role will involve some difficult conversations with our clients in relation to over-payments. While we train you on how to handle these calls and our leaders will support you where possible, it is important that you are comfortable having these types of conversations.This is a fast-paced role where there will be opportunities for you to continually grow and develop your skills as a Payments Assessor, increasing your expertise across several Payments tasks and learning more complex work types.Please note that this role is based in Lower Hutt, however due to the relocation of the Lower Hutt site, you would be based in Thorndon (Wellington) for an initial period in this role.To learn more about the role, click !He aha taku e tunanako ai | What can I expect?We can offer you a starting salary of $61,766 PLUS a 9% superannuation contribution, annual performance reviews linked to pay increases, and corporate discounts for health insurance, gyms, and more! We can also offer you:Career development

Regular career and development conversations with your leader
On-the-job skill development and coaching
Opportunities to grow into other internal roles

Work-life balance

Only work Monday to Friday, 9am-5:30pm! no late nights, no weekends!
Work from home up to 3 days per week after working with us for 6 months (we provide you with a laptop, headset, monitor, cables, mouse, and a keyboard to support this)

We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. To encourage this, we also have internal employee networks to support our colleagues from diverse backgrounds.Ko wai koe | About you

Outstanding customer service skills - you won't be afraid to get on the phone, build rapport and take ownership of resolving any problems for our clients
Great communication skills - with the ability to simplify and break down complex information for our clients
An adaptable and positive mindset
An attention to detail - with the ability to multitask and prioritise your work in a busy and fast paced work environment
The ability to quickly pick up new technologies and work effectively using multiple systems

You don't need to have previous experience in Payments to join the team! Our team come from a range of backgrounds - hospitality, administration, customer service, payroll - you name it! If you can bring the above to the table, then we'd love to hear from you!Rā Katinga | Applications closeThis role has a set start date of 8 July 2024. Please take into consideration your notice period (if required) at your current role and ensure you can join us on a full-time basis from this date.Applications will close at 11.59pm on Sunday 12th May 2024 and will only be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application, please email hrhelp@acc.co.nz

ACC