Customer Service (4 months Fixed-Term)

Hirepool

  • New Plymouth, Taranaki
  • Contract
  • Full-time
  • 22 days ago
  • Parental Leave cover until August 2024
  • 4% Employer Kiwisaver contribution
  • Wide range of employee benefits including free staff hire in our DIY fleet
Our team in New Plymouth are looking for a Fixed-Term Customer Service person to cover Parental Leave.Ideally, you'll have an interest or understanding of tools and machinery but most importantly we're after someone who is great with people and has the ability to build positive ongoing relationships with both internal and external customers.You'll need a confident phone manner to field queries and provide advice and also be willing to help out your team in the yard or doing deliveries.Any questions, you're more than welcome to contact the Branch Manager, Brad Kemp on 027 461 4728.What you'll learn:
  • How to answer phone queries and raise customer contracts
  • How to offer advice on which tools and machinery are required for different jobs
  • How to service a wide variety of hire plant
  • How to work safely for you and for our customers
What you need:
  • Ideally a full driver's licence (other Classes and Endorsements an advantage)
  • Basic to intermediate computer skills
  • Happy to work on a rostered basis (some of our branches open 7 days)
  • A team player with a positive can-do attitude
What we offer:We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, frontline management qualifications, flexible working, and company-funded life insurance.
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