Customer Service Representative

EKESONS PARCEL SERVICES

  • Nigeria
  • Permanent
  • Full-time
  • 1 month ago
Company description EKESONS PARCEL SERVICES LTD Is a logistics company anchored on speed and transparency in delivery package, haulage warehousing door to...Job Ad & Profile DescriptionPosition : Customer Service RepresentativeCustomer Service RepresentativeResponsibilities:
  • Process customer requests, parcel registration/collections and keep updated customer records.
  • Provide accurate, valid and complete information to customers.
  • Resolve customer complaints via phone calls and emails.
  • Escalate all exceptions for resolution.
  • Manage and track inbound and outbound items on a daily basis.
Required profile for job ad : Customer Service RepresentativePermanentExperience Required:
  • 2 years
Education Level:
  • SSCE OR OND
Number of vacancies:1Job criteria for job ad : Customer Service Representative Job category :Telemarketing, teleassistanceSecretarial work, assistantship
Industries :Import-export businessTransport, logistics, postal services
Employment type :Permanent contract
Region :

Nigeria Job