Online Sales & Customer Service Executive
Fuciphagus Agritech Sdn Bhd
- Perai, Pulau Pinang
- Permanent
- Full-time
- Language: MUST be able to write, type, speak & read in MANDARIN
- Education: Candidate must possess at least a Diploma or Bachelor's Degree in Business and Marketing, Business, or a similarly relevant field.
- Sales Experience: Preferably, candidates with 1 to 3 years of sales experience, especially in online sales and digital marketing
- Motivated and Fast Learner: Self-motivated individuals who are eager to learn and adapt to evolving online marketing trends and strategies
- Exceptional Sales and Marketing Understanding: Demonstrated understanding of sales and marketing principles and techniques to drive successful online campaigns
- Team Player: Mature, responsible, and willing to work collaboratively in a team-oriented environment
- Social Media Marketing Experience: Preferred experience in Facebook Advertising and social media marketing, with the ability to leverage these platforms effectively
- Hardworking and Responsible: Diligent individuals with a strong sense of responsibility and excellent communication skills
- Collaborate with superiors to develop and execute effective online marketing strategies aligned with company goals
- Identify and explore new opportunities, channels, and collaborations to expand the company's online presence and reach new markets
- Respond to online inquiries promptly, engage with potential customers, and facilitate the closure of sales deals
- Actively participate in the sales process, from lead generation to finalizing deals, to achieve sales targets
- Manage product listings and promotions on various online platforms, including the company's website, Shopee, Lazada, and others
- Provide excellent after-sales support to ensure customer satisfaction and address any inquiries or concerns
- Assist in organizing and participating in sales and marketing ad hoc activities to promote products and enhance brand awareness
- Establish and maintain strong relationships with local and international agents to support business expansion and partnerships
- Collaborate in the recruitment process of new local and international agents for online market expansion
- Undertake other ad hoc duties as assigned by superiors to support overall sales and marketing objectives.
- Annual Leave
- EPF / SOCSO / PCB
- Working hours: Monday -Friday : 8:30-6:00pm
Maukerja