Product Manager (Payment)

KAIROS GLOBAL SEARCH

Kuala Lumpur
Permanent
Full-time

15 days ago

Our client is a leading eCommerce Company specializing in payments and digital services. Right now, they are looking for a Payment Product Manager (Based in KL).This person will be required to plan and support the integration of payment products and platform capabilities to strategic partners and key merchants, deliver innovative payment products that transform the markets while fulfilling regulatory requirements. He/ She will also be responsible for the continuous enhancement of the company’s platform capabilities by working and integrating payment channels into the system and developing value-added payment capabilities.The RoleYour responsibilities will include:

Understand the competitive payment landscape in local markets (Southeast Asia), discover market insights and identify customer pain points
Act as the payment expert/consultant for the product internally and externally, and as the primary contact for queries related to the product
Collaborate with different teams and stakeholders, project-manage the integration of payment channels onto the company's platform and overseas E2E development process from evaluating contracts to go-live
Understand, define and track product performance metrics and continuously enhance customer experience and performance
Manage channel partners and customer relationships in any product-related engagement
Translate business requirements into product requirement/ user stories
Ensure the development team understands the context and specifications to deliver a quality product within the timeline.
Understand user mindset and behaviour through research, observation, data-mining, and E2E testing
Manage partner and customer relationships in any product-related engagement

Ideal Profile

You possess a Degree/Diploma in Computer Science, or related field.
You have at least 3 years experience, ideally within a Product Manager/ Product Specialist or IT Business Analyst / Project Manager role.
You should have 3-5years+ experience in payment product management or related role
Good understanding of e-commerce, payment technology, payment channels, and industry players in Southeast Asia markets
Hands-on experience working with both business and technical teams, preferably integrating payment channels or payment services
Strong analytical skills and proven ability with data-driven decision-making, being able to define and manage qualitative and quantitative research and measurement plans
Proficient in English and Mandarin to communicate with Mandarin-speaking stakeholders

What's on Offer?

Work within a company with a solid track record of success
Great work environment
Excellent career development opportunities

KAIROS GLOBAL SEARCH

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