Senior Administrator, Fund Distribution Services M/F
CACEIS
- Cyberjaya, Selangor
- Permanent
- Full-time
- Process subscription, redemption, switches and transfer for a range of onshore and offshore funds
- Maintain shareholder register and investor files
- Ensure internal and external enquiries are managed on time and with high quality standard
- Accountable for Global Servicing from operating location (includes shifts and work on bank / legal holidays and weekend when required)
- Maintain statistics up to date (including daily team checklist update)
- Maintain organizational relationship with Management line
- Ensure effective resolution of enquiries
- Escalation of issues & problems
- Act as back up to Supervisor & provide backup relief to all administrators
- Assistance in monitoring team's activity to ensure that production requirement are met
- Processing and checking of function dependent on file uploads and extracts to ensure that all deadlines are met. This may include the daily upload of price files, SWIFT transaction files.
- Handle enquiries from investors and distributors (client call centre in English, Mandarin and Cantonese)
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
- Leaders who support your development through coaching and managing opportunities
- A world-class training program in financial services.
- A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.
- Degree in relevant field
- English Language (Written/Oral) Proficiency
- Mandarin and Cantonese (Written/Oral) Proficiency
- Experienced in relevant Securities Operations/Financial Services