Flight Support Agent
VistaJet
- Malta Island
- Permanent
- Full-time
- Maintaining and updating Global View platform – Vista’s proprietary Operations systems, to guarantee smooth communication with partner AOC`s Tactical team, Sales and Client Services;
- Arranging Ground Handling services, airport slots, and fuel for all flights as required by established procedures;
- Liaising with external providers (handling agents, FBOs, fuel suppliers, Civil Aviation Authorities, customs, etc.) concerning any ground services arrangements or operational requirements;
- Requesting overflight and landing permits for all flights as required by established procedures;
- Submitting flight, crew and passenger information to customs and border agencies;
- Provide the most accurate and actual information on the status of flights during the planning stage (e.g. flight times, fuel stop locations and potential issues en-route);
- Liaise and coordinate directly with the operating partners’ Tactical Controllers on the status of the preparation and communicate all discrepancies and any non-standard preparation on a timely manner;
- Ensure that all the above is fulfilled efficiently, always within safety boundaries and with the client’s satisfaction in mind at all times.
- In-depth knowledge of the Business Aviation environment ideally in Ground Operations, Flight Dispatch, or Flight Planning;
- You’re able to maintain accuracy, a strong attention to detail and deliver punctually even when working under pressure;
- Excellent English language skills that will enable you to communicate clearly with your stakeholders.