Customer Care Executive
Dino Fino
- Msida, Malta Island Birkirkara, Malta Island
- Permanent
- Full-time
- Keeping records of customer interactions, transactions, comments, and complaints;
- Responding promptly to customer inquiries;
- Handling and processing customer claims;
- Issuing request for quotations;
- Checking suppliers' proformas and confirming purchase orders;
- Schedule clients for claim appointments and enter them into the calendar;
- Surveying customers for feedback;
- Liaising with installers;
- Issuing customer invoices;
- Holding client meetings on-site as needed;
- To negotiate best deals/ discount with suppliers;
- Process claims with our insurance company;
- Reporting performance of the operations departments to the COO, management, and other stakeholders;
- Evaluate performance by analyzing and interpreting data and metrics;
- Assisting with a variety of administrative tasks including copying, scanning and filing.
- Previous work experience;
- Excellent communication, and organizational skills;
- Telephone skills;
- Attention to detail and time management skills;
- Customer service;
- Problem solving.
- Join a young, dynamic team with many opportunities for career growth and advancement within a well-organized, expanding organization;
- Attractive compensation package
- Modern offices and working environment;
- 50% special discount on all DINO FINO product lines.
Msida Valley Road, Birkirkara
BKR9025
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