Travel and Tour Coordinator and Office Administrator at Oloropa Safaris

• Organize travel arrangements from start to finish, including booking tickets, accommodations, and rental transportation.
• Assess clients’ specifications and preferences to recommend suitable travel packages or services.
• Provide travelers with relevant information and useful travel materials such as guides, maps, and event programs.
• Manage all aspects of social media posting and maintenance.
• Research various destinations and travel options, including prices, customs, weather conditions, and reviews.
• Go to clients to hand out posters and meet with clients to promote and sell the business outside the office.
• Handle deposit and balance collection from clients.
• Utilize promotional techniques and create promotional materials to market tour packages including brochures, flyers, banners, and social media posts.
• Address unforeseen problems and complaints, determining eligibility for refunds when necessary.
• Attend conferences to stay updated on tourism trends.
• Maintain electronic records of clients and update them as needed.
• Foster relationships with key individuals in the industry.
• Maintain financial statements and documents.
• Achieve revenue and profit targets.

• Proven working experience as a Travel Coordinator or similar role.
• Excellent knowledge of traveling software (computer reservations systems, GDS systems, and e-travel).
• Proficiency in English; knowledge of additional languages is an advantage.
• Exemplary sales skills and a customer-oriented approach.
• Well-versed in various areas of travel (domestic/international, business/holidays, group/individual, etc.).
• Excellent knowledge of graphic design software (e.g., Canvas, Adobe Illustrator, Photoshop, InDesign) will be an added advantage
• Ability to present, persuade, and communicate effectively.
• Demonstrable ability to handle crises.
• Bachelor’s degree in Hospitality, Travel, Tourism, Business, or a relevant field.
• Candidates with personal travel experience will be preferred.
• Candidates with a strong presence in social media will be given preference.

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