Officer, Asset Servicing at Standard Bank Group
Standard Bank
- Nairobi
- Permanent
- Full-time
- Responsible for actual accurate settlements of all securities (Equities, Fixed Income & Money Market trades) while ensuring that all trade settlements are settled in convention with the market rules and directives and procedures
- Responsible for identifying and processing corporate actions and proxies on behalf of custody clients.
- Responsible for the overall functions of Reconciliation, Portfolio Valuations, Reporting and Billing in convention with the market rules, client directives and procedures
- Responsible for securities and CSD account opening and maintenance
- Understanding the overall Bank Strategy and how Investor Services Operations fits into the Bank’s strategy.
- Ensure that we meet clients’ requirements, as stipulated in their ‘Service Level agreements’, by maintaining flexibility where necessary, but also taking risks into consideration, at all times.
- Set clearly defined standards based on KRA’s, in conjunction with line Team Leader and continuously monitor, control, and update procedure manuals, Job Descriptions, process flows and Risk Framework.
- Keep abreast of best practices (locally and internationally) and make appropriate recommendations within the production area
- Collaborates with other areas to ensure that best practices and a standard approach is followed.
- Getting the basics right always.
- Providing timely response to all the queries received in order to help meet client expectations.
- Limit potential losses to the bank by ensuring that laid-down processes and procedures are adhered to;
- Reconciling all suspense and operational accounts under the assigned units at required frequencies and that reconciling items are dealt timely and correctly;
- Recovery of revenues in a timely manner for the services rendered.
- Provide relevant, accurate and timely reporting to the management, governance committees and the regulator as and when required.
- Participate in the periodic review of the Service Level Agreement between business units, Stanbic Bank Custody, Client and related Service providers to ensure that it portrays desired service realities.
- Highlight and discuss errors with Team Leader / Manager and identify problems i.e. lack controls and/or controls not performed.
- Ensure compliance with implemented controls and procedures.
- Eradicate operational losses/claims by complying with procedures to avoid / reduce penalties/ losses or claims to the bank
- Process the transactions as per the approved procedures to avoid audit findings or operational risks relating the assigned area.
- Support business process re-engineering to ensure that processes are lean, efficient and effective through the elimination of non-value adding activities and identification of opportunities that support/drive the migration of transactions to economically viable alternative electronic delivery channels.
- Aid in identifying high impact projects/programs/initiatives within the line of business with a view to continuous improvement.
- Ensure that service standards provided for in the Banking Sector Charter are adhered to.
- Adoption within assigned portfolio of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes. This includes identifying any material compliance related breaches and escalating them to line management and the Compliance Office.
- Meet Overall performance in line with individual and departmental KRA’s
- Identify and drive self-development needs, plans and arrange to attend training. Apply and share knowledge
- Attend and participate in appraisal discussions. Initiate performance discussions on a regular basis and provide continuous feedback to the Team Leader.
- Take on additional Responsibility by making use of every opportunity to gain exposure/visibility.
- Cross-skill within Custody operations to enhance ability to handle multiple tasks / back up roles
- Strive to reach full potential, this will ensure job satisfaction.
- Take on additional Responsibility by making use of every opportunity to gain exposure/visibility.
- Builds and maintain credible and value adding relationships with both internal and external stakeholders.
- Type of Qualification: First Degree
- Field of Study: Business Related
- Understanding of Custodial and investor services.
- Knowledge of the Securities Market and related entities viz., NSE, Central Depository, Transfer Secretaries, etc
- Banking operations experience.
Settlements
Operations
- 1-2 years Basic knowledge gained in a bank or securities environment. General payments / settlements experience advantageous. Basic knowledge of operating systems (basic SWIFT) and basic Financial Markets knowledge.
- Articulating Information
- Checking Details
- Documenting Facts
- Embracing Change
- Examining Information
- Generating Ideas
- Interacting with People
- Managing Tasks
- Meeting Timescales
- Producing Output
- Team Working
- Upholding Standards
- Client Servicing
- Continuous Improvement
- Manual Deal or Trade Processing
- Product and Services Knowledge
- Query Resolution
- Settlement Process
- Settlement Systems
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