Indepth Research Services - Nairobi
training programs and consultancy solutions. Customer Success: Ensure the successful onboarding of new BFSI clients..., and potential opportunities for business growth. Analyze customer feedback and market insights to adapt sales and customer success...
April 24
Sales & Customer Success Executive (Agriculture Sector) at Indepth Research Services (IRES)
Indepth Research Services - Nairobi
and consultancy services. Customer Success: Ensure the successful onboarding of new clients, providing guidance..., competitors, and potential opportunities. Analyze customer feedback and market trends to adapt sales and customer success...
April 24
Logistics Lead at Crescent Distribution Services Limited (CDSL)
Crescent Distribution Services Limited (CDSL) - Nairobi
. Customer Service: Act as the primary customer liaison, ensuring effective communication and understanding customer needs.... Manage customer escalations effectively, providing timely resolutions and follow-ups on claims. Logistics and Documentation...
April 18
Customer Experience Executive _ Outbound at Smart Applications International Ltd
Smart Applications International - Nairobi
Job Purpose The Customer Experience Executive is responsible for driving customer-centric initiatives to enhance the.... Service Metrics Tracking Monitor and track key performance indicators (KPIs) such as reach rate, response times, customer...
April 17
Sales and Customer Service Agent (I.T) - Nairobi, Kenya
Summit Recruitment & Search - Nairobi
and possess good IT skills. Key Requirements: Customer service. User management on the platform/website. Email marketing... other duty assigned by the management. Qualifications: Degree in IT or related field. Good customer service skills...
April 27