RSS Customer Service Team Leader
Rotork
- Chennai, Tamil Nadu
- Permanent
- Full-time
Analytical mindset with proficiency in data analysis and reporting tools. Exposure to Predictive Maintenance, IIOT, AIML principles or Asset Management would be an added advantage.
Strong Customer Service experience with understanding of aftermarket sales strategies, including lead generation, qualification, and conversion
Excellent communication, interpersonal, and leadership skills, with the ability to effectively collaborate with diverse teams and stakeholders.
Ability to thrive in a matrix reporting structure and navigate complex organizational dynamics.Additional InformationResults-oriented with a strong sense of accountability and ownership
Strategic thinker with the ability to translate vision into actionable plans.
Customer-centric mindset with a focus on delivering exceptional value and service.
Proactive and self-motivated, with a passion for driving continuous improvements.
Cultural sensitivity and awareness, with the ability to work effectively across borders & diverse cultures.
Integrity and professionalism, with a commitment to upholding ethical standards and company values.