General Manager - Hilton Garden Inn Jabalpur
Hilton
- Jabalpur, Madhya Pradesh
- Permanent
- Full-time
- Drive the hotel’s financial success and guest satisfaction by exceeding key performance indicators.
- Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel
- Stay ahead of market trends and seize new opportunities
- Inspire a culture of excellence by providing strong leadership to all team members.
- Monitor and develop team member performance, particularly the executive team and department heads
- Foster a workplace where every team member thrives and contributes to the property’s collective goals
- Manage operations with a keen eye for detail
- Monitor guest feedback and implement improvements as necessary to exceed guest expectations
- Deliver exceptional service to ensure every guest leaves with a desire to return
- Develop and manage the hotel’s budget, including revenue forecasting, expense control and capital expenditures
- Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives
- Guarantee the highest standards of hotel upkeep, safety and guest satisfaction
- Conduct regular inspections to ensure compliance with quality and brand standard requirements
- Implement improvement initiatives to enhance overall guest experience and hotel reputation
- Build strong rapport with hotel owners through proactive and on-going communication
- Serve as a primary liaison between hotel owners and corporate entities
- Prior experience in International brand focused service hotels
- Proven experience in managing hotel openings
- Strong knowledge and experience in either rooms or F&B background
- Success in driving commercial returns and revenue, understands local market well
- Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team
- Outstanding communication and negotiation skills with a customer-first mindset
- Solid grasp of financial management principles and experience in budgeting and forecasting
- Dynamic, innovative and solutions-oriented, with the ability to be adaptable to meet the ever-changing demands of the industry
- Able to communicate effectively in both Hindi and English