Service Engineer (Customer Engineer/ Sr. Customer Engineer/ Team Lead- Service and Maintenance)
Schindler
- Delhi
- Permanent
- Full-time
Job ID: 75124We Elevate... YouJoin Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.Established in 1998, Schindler India is a wholly owned subsidiary of Schindler Holding Co. We supply elevators, escalators and mobility technology for all market segments: residential apartment blocks, business and shopping centers, high-rise towers as well as transport infrastructure such as metro stations and airport terminals. With sales growth double that of the industry, a rapidly burgeoning portfolio and expanding employee base each year, Schindler India is poised for a leadership position in India in the short term.Join us as aService Engineer (Customer Engineer/ Sr. Customer Engineer/ Team Lead- Service and Maintenance)We Elevate... Your ResponsibilitiesRole:The Customer Engineer will be responsible for repairs and maintenance of the installations in his route/territory with the help of the sub contractors and generating revenue through sales of spare parts resulting into zero downtime, breakdowns and customer call backs.We Elevate... Your Best SelfResponsibility: -
- Execute the periodic maintenance of the installations in his/her route as per agree time lines and considering the Schindler Safety and Quality standards. -
- Attend the call backs as and when received and complete the loop by providing feedback.
- Plans the jobs and provides supervision to the sub - contractors' workers for timely completion of the service.
- Propose sale of spare parts as and when situation demands. - Co-ordinate with the FSB for requirement of spares and components.
- Ensures high customer satisfaction.
- Ensure compliance of CoC.