Desktop Support Engineer, Associate
Infor
- Hyderabad, Telangana
- Permanent
- Full-time
- Scripting knowledge (PowerShell/Python) - added advantage
- Equipe technical support to users on laptops, printers, and Audio and video equipment.
- Support multiple internal and SaaS-based applications and platforms.
- Consulting with end-users to determine needs and provide user assistance.
- Liaise with hardware vendors in resolving issues on equipment.
- Upkeep of all AV equipment
- AV support of meetings, troubleshooting conferences, audio issues, and team problems
- Assist with table, microphone, and audio and video conferencing setup for high-profile, in-office meetings
- Provide thought leadership and guidance around best practices-technical specifications, teleconferencing, AV presentations, PowerPoint, Video, Audio Mixing, AV Technology
- Manage third-party vendors and suppliers, as needed
- Operate AV equipment during meetings and events
- Work closely and interface across teams as required to support various events including IT, Facilities, and Executives