About Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Company's website a t We Stand for: Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization's ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people's leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity. Job Description Position AVP Strategy and Transformation Reporting To National Relationship Head - YBL Relationship Department Yes Bank Relationship Function YBL Distribution Location Mumbai Band 3 Job Summary: Manage YBL Relationship Strategy and New Growth Initiatives across Channel Distribution structure Drive Business Transformation initiatives to enable winning in Open Architecture and enhance Max Life thought leadership with YBL Bank Enable Functional excellence and accountability across functional stakeholders to bring convergence leading to integrated thinking, process re-design Build Excellence in Field Launches, Dissemination and Technology adoption Manage relationship with key stake holders at YBL Bank Central office as the nodal point and maneuver key strategic decisions at the banks end for the Life insurance business Key Responsibilities/ Key Deliverables: Channel Strategy and Enablement of Business Growth Support NRH for strategic planning processes, recommend revamped processes and desired goals Develop and implement business solutions to improve critical business levers Develop and provide Business Intelligence for insights into business performance and help in critical managerial decisions through business data analysis Collaborate across functions including Operations, Product Development, Marketing, Underwriting and others for process excellence Identify and build scope of New Businesses /product enhancements and sales modules YBL Relationship Transformation Initiatives Build future ready YBL Bancassurance channel by incubating new models & initiatives Launch and Improve new models to improve Sales automation and efficiency Lead cross pollination of market best practices to be embedded in channel strategy Measures of Success: Time bound implementation of New Initiatives and accomplishing agreed MoS Transform Digital enablement in the channel and delivery as per defined outcomes Reduced Open Architecture share as agreed Key Relationships: . NRH - Channel . YBL Bank Corporate Office stakeholders . Head - Strategy . Head - Products . Head - Marketing . Head - Operations Lead interventions to manage open architecture headwinds Business Excellence and Customer Initiatives -Build long term channel capability by improving and implementing business management processes, training capability and business intelligence -Provide support to NRH/ Vertical Heads/ Zonal Heads in root causing and problem solving of key business issues -Identify opportunity areas and drive projects to create excellence for new Business Renewal and Partner Onboarding -Review of existing process / scope for efficiency enhancements for SP Certification and Training -Listening post for Customer Feedback and help improve Customer Centricity Desired Qualification, Experience and Skill Matrix: Management graduate/post graduate with 12-15 years of experience. Minimum 10 years' experience in the BFSI /preferably life insurance industry. Experience of translating strategy into delivery through plans, programs, people and culture. Managing intersections and cross functional relationship independently. Play a 'challenger' role and maintain independence while supporting channel strategies at the same time. Ability to communicate effectively, connect and inspire colleagues at all levels of the organization. Sharp prioritization and delegation while working with multiple priorities. Managing ambiguity and change. Not less than a Senior Manager/Chief Manager in the current structure At least 18 months in current role
