Associate, Production Support, Institutional Banking Group Technology – Future Ready

DBS Bank

  • Hyderabad, Telangana
  • Permanent
  • Full-time
  • 28 days ago
Business FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.Roles & Responsibilities
  • Ensures all production changes are made in accordance with lifecycle methodology and risk guidelines
  • Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
  • Provide level 2/3 application support
  • Field incoming incident tickets from end users to resolve application issues
  • Provide root cause analysis techniques to determine cause and resolve complex system issues.
  • Work with onsite/regional teams across multiple technologies/applications
  • Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved.
  • Actively participate in Production issues calls.
  • Having banking domain functional experience
  • Identify and learn appropriate software applications used and supported by the organization.
Requirements· Between 3.5 to 6.5 years’ experience, preferably in financial services industry.· PL/SQL knowledge is mandatory, MySQL will also be preferred· Unix: Shell Script, Windows, Linux· Java: Core Java 8, Spring batch, Rest API, Hibernate, SOAP, SVN/Maven, JMeter, BPMN, Rule Engine, R, Python· Web Container: Jboss.· Min knowledge on Devops Skills Required.· HTML 5, Angular JS, JavaScript, XML, JSON· Development and testing tool· Tuning SQL queries to improve the performance is a bonus point.· PL/SQL knowledge is mandatory, MySQL / R / Python will also be preferred

DBS Bank