Telecalling/Telesales Role (0-1 yrs) Bangalore (Telesales/Inside Sales/BPO)
BBS Tech Solution
Bangalore, Karnataka
Permanent
Full-time
1 month ago
- Conduct outbound calls to potential customers with the aim of generating sales and increasing revenue.- Identify and qualify leads through cold calling, prospecting, and customer referrals.- Present and promote products or services to prospective customers over the phone.- Engage in active listening to understand customer needs, answer their questions, and provide relevant information about the product or service being offered.- Maintain a database of potential and existing customers, including accurate and up-to-date contact information and sales activities.- Meet or exceed daily, weekly, and monthly sales targets and quotas.- Follow up with leads and prospects to nurture relationships and convert them into paying customers.- Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.- Collaborate with the sales team and other departments to coordinate sales efforts and maximize results.- Keep abreast of industry trends, product features, and competitor offerings to effectively communicate value propositions and differentiate the company's products or services.- Document and report sales activities, customer interactions, and outcomes accurately and timely.- Adhere to company policies, sales scripts, and best practices to maintain professionalism and consistency in customer interactions.- Continuously improve sales skills and product knowledge through training, workshops, and self-development initiatives.- Contribute to team meetings, share insights, and provide feedback to improve sales strategies and processes. (ref:updazz.com)