WBCG:C&LC - Relationship Manager
Axis Bank
- Ahmedabad, Gujarat
- Permanent
- Full-time
INTERNAL USAGE:
No. of Vacancies: Reports to: CCPH Head
Is a Team leader? Y/N Team Size: 140
Grade: Vice President / Dy. Vice President
Business: Corporate Center Department:� Wholesale Banking Operations Sub-Department:
Location: Airoli
About Wholesale Banking Operations
The Transaction banking operations department helps in managing the transaction in the banks. Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges)
About Role
Group Head is responsible for supervising and monitoring the day to day functioning of the activity assigned to Teams, with full compliance as per Banks / Regulatory policies and meeting all requirements of Audit. Group Head is responsible for Leading and motivating the teams for achievement of TATs and error free processing for smooth delivery of services to Corporate Customers. They are also responsible for reviewing the activity with Team Leads at periodic intervals during the day. They are responsible for interacting with Business / IT for resolution of issues / Escalations / Projects / Automation. They are responsible for rectifying all types of Audit observations and coordinating for the Closure of Reports. They need to ensure proper and timely billing and recovery of fees and charges.
Key Responsibilities� Monitor and ensure that CCPH completes their task within TAT� Ensure ownership of CMS transactions carried out by CCPH Unit in timely/errorfree manner� viz., Onboarding, Master Setup, CMS Pooling, Upcountry Cheque Followup, Logistics, IPO/NFO handling, ECS & NACH mandates, Reconciliation of CMS Pool account and internal GL accounts, Dividend and other payment mandates, Billing and recovery of Fee, Easy Pay, Sale of Prospectus, ETC Toll,� Escrow, PFRDA and WLA activities.� Ensure compliance of all regulatory issues� Ensure Timely closure of audit comments/queries� Ensure Timely Completion of EGRC and SOX requirements� Ensure Effective deployment of Manpower to ensure that resources are utilised in productive manner� Monitor Admin activities of CCPH� Ensure Submission of MIS to various stakeholders and regulatory authority like SEBI, PFRDA etc., in time� Ensure Financial perspective:� Income targets,� minimal operational loss� Ensure Customer perspective:�� Minimal customer complaints, positive customer surveys� Ensure Operational perspective:� Adherence to TAT,� EGRC score,� Audit queries, Automation of processes� Ensure Organisational development: Productivity of group staff� Ensure all SLAs with vendor and correspondent bank are in place and renewed in time
QualificationsOptimal qualification for success on the job is:� Graduate/ MBA preferred� Additional Certificate course related to Banking sector
Role Proficiencies:For successful execution of the job, the candidate should possess the following:� Knowledge of banking products and services� Knowledge of regulatory guidelines and norms� Good communication (both verbal and written) skill in both English and the local language� Ability to manage complex client situations� Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment� Ability to handle pressure and meet deadlinesSkills:Refer to the Job DescriptionAbout Company:Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The Bank has a large footprint of 4,594 domestic branches (including extension counters) with 11,333 ATMs & 5,710 cash recyclers spread across the country as on 31st March, 2021. The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021.The Overseas operations of the Bank are spread over eight international offices with branches at Singapore, Dubai (at DIFC) and Gift City-IBU; representative offices at Dhaka, Dubai, Abu Dhabi, Sharjah and an Overseas subsidiary at London, UK. The international offices focus on Corporate Lending, Trade Finance, Syndication, Investment Banking and Liability Businesses