Job Title: QCC AVP Location: Noida About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. Risk and Control Objective Take ownership for managing risk and strengthening controls in relation to the work you do. Working Flexibly We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs Hybrid Working Structured hybrid role: At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Introduction: . Support testing and implementing of new controls and checks for KYC Operation teams to maintain the Quality Control framework . Head of KYC Refresh Quality Control is responsible for protecting Barclays IB Bank against regulatory and / or reputational risk from financial crime - anti-terrorist, ant money laundering, sanctions, corruption / bribery. The role is responsible for the control governance in Corporate/IB Onboarding and Corporate/IB Refresh QC teams . Manage a team size spanning c50 to c60 FTEs with functional accountability for the provision of Quality Control across Onboarding & Refresh teams . The role holder is responsible for meeting the Regulatory obligations in ensuring the Ops teams execute right level of Customer Due Diligence . The role holder is responsible for meeting all internal standards outlined within the KYC policies administered and owned by Group Compliance across teams managed . The role holder is accountable to lead, develop and motivate teams undertaking complex KYC checks in support of the Markets and Banking Coverage teams What will you be doing . Head of KYC Refresh Quality Control is responsible for protecting Barclays Corporate Bank against regulatory and / or reputational risk from financial crime - anti-terrorist, ant money laundering, sanctions, corruption / bribery. The role is responsible for the control governance across Corporate Onboarding, IB Onboarding, Corporate Refresh and IB Refresh . Manage a team size spanning c10 to 30+ FTEs with functional accountability for the provision of KYC Client Maintenance services in Corporate Banking business . The role holder is responsible for meeting the Regulatory obligations in the execution of quality checks undertaken as part of the Know Your Customer process (KYC) for Onboarding and Refresh teams . The role holder is responsible for ensuring the Operations team meets all internal standards outlined within the KYC policies administered and owned by Group Compliance across the Onboarding and Refresh Operations teams . The role holder is accountable to lead, develop and motivate teams undertaking complex KYC checks in support of the UK Corporate and IB Coverage teams . QC AVP lead is a strong leader with Business & AML knowledge, commercial awareness, stakeholder management, risk awareness and control Mindset. The QC AVP lead is primarily responsible for ensuring that new client relationships undergo appropriate due diligence as mandated by the Barclays Global Customer Due Diligence and Onboarding Procedures. While the primary role is to protect the bank from AML risk, a QC AVP lead must understand the service element provided to the Business, thereby adhering to committed SLAs. . The AVP lead will support testing and implementing of new controls and checks for KYC Operation teams to maintain the Quality Control framework. What we're looking for: . Bachelor's Degree or equivalent work experience . 12+ years' experience in a financial institution (preferably in the Corporate/ Investment Banking domain), with 4-5 years in direct people management role . Excellent understanding of KYC . Practical experience in fulfilment of Controls and Checks . Proven ability to make decisions using own initiative and without guidance . Ability to contribute effectively when working with colleagues at more senior levels across KYC, QC, Financial Crime and with Sales/ Relationship teams, both verbally and written . Extensive Global KYC knowledge preferably in the Corporate Banking and/or Investment Banking domain . Proven ability to analyse a significant amount of data and offer solutions and recommendations for improved operational control efficiency Skills that will help you in the role: . ACAMS . Excellent understanding of KYC . Practical experience in fulfilment of Controls and Checks . Good level of knowledge of Operational control requirements . Understanding of a Control environment and maintaining a Quality Assurance framework . Proven ability to make decisions using own initiative and without guidance . Ability to contribute effectively when working with colleagues at more senior levels across KYC both verbally and written . Proven ability to analyse a significant amount of data and offer solutions and recommendations for improved operational quality, control and efficiency. . Good oral and effective written communications skills . Presentation skills . Experience of working with key stakeholders e.g. Financial Crime and Relationship Teams . Ability to contribute effectively when working with senior colleagues, across the breadth of business/strategic issues Where will you be working Noida Be More at Barclays At Barclays, each day is about being more - as a professional, and as a person. 'Be More @ Barclays' represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are. Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details. Purpose, Values and Mindset We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term. Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship. Respect We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution. Integrity We operate with honesty, transparency and fairness in all we do. Service We act with empathy and humility, putting the people and businesses we serve at the centre of what we do. Excellence We champion innovation, and use our energy, expertise and resources to make a positive difference. Stewardship We prize sustainability, and are passionate about leaving things better than we found them. Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do our Mindset is to Empower, Challenge and Drive. Empower Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure. Challenge Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints. Drive Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
