Manager

EXL Service

  • Gurgaon, Haryana
  • Permanent
  • Full-time
  • 1 month ago
Job Description:Decision AnalyticsEXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.Please visit for more information about EXL Analytics.Responsibilities:
  • Compile a comprehensive list of Tableau dashboards, including key information such as owner, business partners, functional areas , purpose, data sources, and usage metrics
  • Distinguish between frequently accessed and rarely used dashboards to prioritize further analysis
  • Conduct a thorough analysis of data sources utilized across reports, identifying redundant or underutilized sources
  • Determine frequently accessed data sources and explore opportunities for merging them to streamline data retrieval processes
  • Identify common columns/fields and metrics used across different data sources to facilitate data integration efforts
  • Mapping document to assist legacy data conversion, ensuring smooth transitions and compatibility with different platforms
  • String acumen in doing rationalization exercises for client
  • Assess the potential for merging certain dashboards to improve efficiency in reporting
  • Evaluate dashboard retention or removal based on usage metrics
  • Identify opportunities for consolidating reports that utilize similar data sets to reduce redundancy and improve clarity
  • Review existing reporting processes to identify areas for optimization, focusing on improving efficiency and accuracy
  • Suggest automation solutions to enable "no-touch" reporting, maximizing efficiency and freeing up resources for strategic tasks
  • Compile a list of reports not currently utilizing certified data sources and develop strategies to integrate certified data sources into these reports for enhanced accuracy and trustworthiness
  • Designing, developing, and maintaining user-friendly data visualizations and dashboards using complex datasets from different sources.
Technical skills:
  • SQL
  • BI Tools – Tableau (Preferred) ; Power BI ( Good to know)
  • Documentation Skills – Ability to catalogue findings for clients
  • Exposure to reporting automation solution
  • Python (good to have)
Soft skills:
  • Strong work ethic and desire to product quality results
  • Consistently and proactively communicates (verbally/written) to stakeholders (progress/roadblocks/etc.)
  • Continuous Improvement mindset and approach to work product
  • Ability to take complex subjects and simplify it to less technical individuals
  • Provides clear documentation of processes, workflows, recommendations, etc.
  • High level of critical thinking capabilities
  • Organized and has the ability to manage work effectively, escalating issues as appropriate
  • Takes initiative & is a self-starter
  • Displays ownership of their work (quality, timeliness)
  • · Seeks to become an expert in their field and shares their expertise through recommendations, proactive communications/actions and peer sharing/coaching where relevant
Candidate Profile:
  • Bachelor’s/Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply
  • 3-6 years’ experience, insurance analytics knowledge will be preferred
  • Experience in working in dual shore engagement is preferred
  • Must have experience in managing clients directly
  • Superior analytical and problem solving skills
  • Demonstrated leadership ability and willingness to take initiative
  • Strong record of achievement, solid analytical ability, and an entrepreneurial hands-on approach to work
  • Outstanding written and verbal communication skills
  • Able to work in fast pace continuously evolving environment and ready to take up uphill challenges
  • Is able to understand cross cultural differences and can work with clients across the globe
What we offer:
  • EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants.
  • You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
  • Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
  • We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
  • Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.
"EOE/Minorities/Females/Vets/Disabilities"

EXL Service

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