Sales Manager-Cross Sell (Home Loans)

• Sourcing and managing channels from the market and acquiring business from them.
• Ensuring quality portfolio by minimizing delinquency and rejection.
• Extensive knowledge and understanding of retails assets, products, operations, and current market trends.
• Identifying the changing market trends, channel development for acquiring business and providing high quality customer service.
• Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service.

• Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance, and integrity
• Create environment for team to focus on automation and digital enablement to fulfil customer needs holistically
• Attract & retain best-in class talent to meet Bank's rapid growth targets.

IDFC FIRST Bank