Assistant Manager – Customer Relations Management
Adani Ports and SEZ - Gurgaon, Haryana
& Snag rectifications with coordinating with project team. Ensure customer satisfaction and customer delight with adherence... of process. Coordination internally with BO, F&A, Legal, Liaison for documentation. Manage and operate Customer service portals...
May 5
Airtel Business.NCR>Customer Experience.Service Delivery.EGB>Project Manager>Airtel Centre - Gurgaon
Airtel - Gurgaon, Haryana
Key Deliverables Customer engagement & communication Project kick off meeting/call with Customer Resolution of customer... dependencies Share Project Plan with the customer e2e tracking & monitoring of project delivery Proactive & timely project status...
May 14
GB.HO>Customer Experience.Collections>Collection Manager>Airtel Centre - Gurgaon
Airtel - Gurgaon, Haryana
within 0-90 days Provide/Receive necessary information to/from customer in support of the dispute. Raise, follow up... and close the dispute raised by the Customer as per the agreed terms of agreement and internal SLAs. To minimize rejection...
May 14
GB.HO>Customer Experience.Collections>Collection Manager>Airtel Centre - Gurgaon
Airtel - Gurgaon, Haryana
% collection within 0-90 days Provide/Receive necessary information to/from customer in support of the dispute. Raise, follow up... and close the dispute raised by the Customer as per the agreed terms of agreement and internal SLAs. To minimize rejection...
May 14
GB.HO>Customer Experience.Collections>Collection Manager>Airtel Centre - Gurgaon
Airtel - Gurgaon, Haryana
% collection within 0-90 days Provide/Receive necessary information to/from customer in support of the dispute. Raise, follow up... and close the dispute raised by the Customer as per the agreed terms of agreement and internal SLAs. To minimize rejection...
May 14