Manager - Business Development - Medical Device (3-15 yrs) Bangalore (Telesales/Inside Sales/BPO)
Search Synergy
Bangalore, Karnataka
Permanent
Full-time
30 days ago
- To meet the monthly target of KPIs, including GP target, No. of sales and service calls to be done and convert customers each quarter as per target.- Sales Lead monitor & management and follow up with individual/joint calls with superior- Responds to internal sales leads from various sources to identify sales opportunities and create a sales strategy.- Assesses previous sales calls to determine action plans for subsequent visits.- Researches existing Company account history to obtain background information and identify and prioritize large sales opportunities.- Maintains and monitors records of customer information and account performance to track sales performance to objectives.- Presents solutions to customers to gain approval of proposals and move forward with thesales cycle.- Submits customer pricing requests to Pricing Analysts to generate new or revised price quotes- Negotiates with internal groups (e.g., Pricing, Revenue Management, etc.) to create proposalsand move forward with the sales process.- Analyzes price quotes to verify accuracy and determine how to propose the solution to the customer.- Setting up SOP to satisfy customer complaints and Collaborates with operations to implementaccounts with special needs to adequately handle customers' shipping needs.- Collections Support to Commercials, including completing all formalities including creditappraisals and approvals on time.- Ensure all rate queries for LSH customers are having all requisite inputs like nature of goods, MSDS, temperature range required, classification under DGR/ Narcotics etc.- Ensure the customer is well informed about all the relevant shipment milestones. (ref:updazz.com)