Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favourite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square That's the power of data in motion in action-giving organisations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we're building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organisation. With Confluent, organisations can create a central nervous system to innovate and win in a digital-first world. We're looking for self-motivated team members who crave a challenge and feel energised to roll up their sleeves and help realise Confluent's enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow-whether you're just starting out in your career or managing a large team, you'll be amazed at the magnitude of your impact. About The Role We're a team at Confluent Solutions Engineering that supports both the broader Confluent Solutions Engineering community and Confluent customers throughout their journey. Our mission is to amplify the capabilities of Solutions Engineering teams through outstanding service delivery and technical prowess, playing a pivotal role in the entire customer engagement lifecycle. What You Will Do Deep Expertise Development: Cultivate an in-depth understanding of Confluent's technologies and the intricacies of building streaming applications. Technical Discovery and POC/Pilot Solutions: Collaborate with Confluent solutions engineers to gather requirements, identify use cases, and facilitate the development of Proof of Concept (POC)/Pilot solutions. Aid customers in overcoming technical challenges during initial blueprinting and use case deployment. Prospect Demos and Evangelisation: Collaborate seamlessly with Confluent's Account Executives (AEs) and Sales Development Representatives (SDRs) to bring our offerings to new prospects. Craft and deliver tailored demos that go beyond the standard, showcasing the unique value proposition Confluent has to offer. Customer Engagement Support: Offer technical assistance in driving customer consumption through monthly customer health reports, Quarterly Business Reviews, and Quarterly Technical Reviews. Knowledge Sharing, Workshops, and Training: Support cross-functional teams, including Field Marketing, Partner Solutions by conducting training sessions and workshops/webinars for customers, partners, prospects, and internal teams to educate them on Confluent's platform/cloud, features, and best practices. RFP/Vendor risk assessment Support: Contribute to vendor risk assessments to ensure a comprehensive understanding of potential risks and opportunities associated with proposed solutions. Assist in answering Requests for Proposals (RFPs) and Requests for Quotations (RFQs). Technical Artifact Creation and Maintenance: Architect, build, and maintain reusable artifacts, including tools, prototypes, demos, workshops, and architecture blueprints. Global Presence through Rotational Coverage: Efficiently cover diverse time zones with rotational cycles: 8 AM - 5 PM for APAC, 2 PM - 11 PM for EMEA, and 6 PM - 3 AM for the Americas. This approach ensures optimal availability across the globe, emphasizing our commitment to exceptional service and customer satisfaction. What You Will Bring Technical degree in Computer Science, Engineering, Mathematics, or equivalent. 1-4 years of experience in Solutions, Software Development, Data Engineering, or similar roles Knowledge about distributed systems, infrastructure software like databases, message queues, Kubernetes, serverless, API gateways, cloud networking constructs, and/or Big Data products Understanding of systems operations concepts (disk, network, operating systems, etc.). Knowledge of working with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and/or Software as a Service (SaaS) Development language agnostic, good to have experience with Java, Python, SQL Working knowledge of software development tools and methodologies. Experience with configuration management, infrastructure automation, and CI/CD tooling(e.g., Terraform, Ansible) is a plus. Exceptional presentation and communications capabilities. High level of comfort communicating effectively across internal and external organizations. What Gives You An Edge Knowledge about building ETL applications. Knowledge about building solutions with Apache Kafka. Knowledge about building and operating large-scale massively parallel systems. Development or operations experience in a cloud-based environment. Experience with DevOps culture and Agile software development. AWS Solutions Architect Associate or equivalent in other cloud providers, Confluent Certifications. Prior customer-facing roles. Come As You Are At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Click HERE to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
