Hi ..!!! Greetings from Highpoints Technologies India Pvt Ltd. We are hiring for Customer Success Engineer We are looking for immediate joiners (less than 30 days) Job Type : Full time Location : Pan India Experience : 6+ Yrs Role and Responsibilities ' Work closely with customers to gain an understanding of their business goals, technical requirements, and challenges. ' Partner with Pre-Sales and Sales team, to be introduced, and establish close contact in the early days to understand customer use cases/timelines. ' Maintain weekly/monthly cadence contact to educate, understand, and build strong relationships. ' Understand database architecture and various integration points with application development frameworks and analytical tools. ' Assist in the design and implementation of end-to-end solutions that align with customer needs and our product offerings. ' Ensure the quality and reliability of delivered solutions by conducting timely reviews and validations to meet customer expectations. ' Ensure customer issues are resolved on time and within scope by proactively addressing challenges. ' Collaborate and coordinate with internal teams to ensure successful project execution and a consistent and positive customer experience. ' Evangelize best practices by educating customers and becoming their trusted advisor, providing an overall business solution. Required Skills and Experience ' 6+ years of experience working with international customers in a post-sales technical role. ' Deep experience and understanding of complex applications, distributed systems, and custom technology deployments in a variety of customer environments. ' Hands-on experience with several of the following technologies: MySQL, MS SQL, Oracle SQL, NoSQL, SingleStore, Key Value Stores, Python, Analytics, Data Warehouse, Business Intelligence, and/or 'Big Data' technology. ' Deep expertise in relational/distributed database implementation, advanced SQL query optimization, and SQL query tuning. ' Technical familiarity with data storage and cloud technologies and protocols such as Kafka, S3, Monitoring/Observability (Data Dog, Grafana), security, encryption, Kubernetes, TCP/IP networking, virtualization, data backup/archive, public/private/ hybrid cloud, DR, HA, CDC, Replication, Backup/Restore ' Hands-on expertise and a firm understanding of SQL, Linux OS, and cloud storage. ' Knowledge of cloud technologies ' Exceptional written and oral communication skills ' Strong customer-focus mindset, with a passion for delivering customer satisfaction. ' Bachelor's degree in computer science or another technical field ' This role requires extensive Global customer interaction experience. Please fill the bellow details ( Mandatory ): Candidate Name : Contact Number : Alternate Number : Education Qualification : Experience : Relevant Experience : Current CTC : Expected CTC: Current Company Notice Period : Last Date : Any Offer : Offer company and CTC : Current Location : Prefered Location : D.O.B : Email : Reason for the job change :
