Service Engineer

ABB

Faridabad, Haryana
Permanent
Full-time

1 month ago

Service EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.You will be working as Service Engineer and will be part of Process Automation Business Area for Energy Industries division based in Bangalore, India. In this role you will be reporting to Service Manager and will be responsible for executing service work of low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. Delivering quality customer service to satisfy customers.Your responsibilities

Performing low to medium complex service tasks like installation, commissioning, maintenance, software updates, modifications on ABB automation (DCS/ PLC), associated equipment used for process control and monitoring
Ensuring customer satisfaction by executing service work according to customer order and expectation. Creating and maintaining a good relationship with customers and understanding their needs
Identifying new sales opportunities, supporting customer in defining requirements for system upkeep, including spare parts, software solutions, upgrades and optimization
Preparing and maintaining maintenance check list, activity list, preparing documents, procedures for system maintenance, standard operating procedures, backup and recovery procedures
Identifying potential system failures through system tools, diagnostic information and taking corrective actions. Troubleshooting hardware and software problems with the help of his own experience, system documentation and through collaboration with other colleagues
Identifying suggestions for product, quality, customer service improvement and discussing them with management for changes

Your background

Diploma or B E in Electrical, Electronics or Instrumentation Engineering
Minimum 3 to 6 years of work experience in Industrial Automation system (DCS/ PLC) for Process control and Instrumentation area
Experience on programming, testing and commissioning in any one of ABB automation systems (800xA or Symphony or Freelance or others) is preferred
Experience on communication interfaces (Profibus, Modbus, OPC, IEC61850, etc.), implementation of cyber security solutions, virtualization and digital solutions will be added advantage

More about usABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning Work model: on site #LI-onsite

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