Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities. Join us as a Principal Engineer Cyber Security Lead on our Professional Services team in Bengaluru/Hyderabad to do the best work of your career and make a profound social impact. What you'll achieve As a Principal Engineer, Cyber Security Lead, you will be responsible for the delivery of the Cyber Security Services to our customers. You will need to provide technical leadership around Cyber Security, work with the team in resolving cyber security incidents and proactively suggest best practices and solutions to strengthen the customer environment . You will: Actively and consistently support all efforts to simplify and enhance the customer experience. Primary responsibility will be monitoring and responding to alerts, creates detailed incident reports for customer delivery. Prepare monthly monitoring reports for customer environments, coordinates the implementation of security recommendations and best practices. Utilize a variety of tools to investigate incidents and take immediate action or recommend a course of action. Monitors and communicates threat intelligence from various resources that is relevant to our client's networks and systems. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Bachelor's degree with 8 to 10 years of relevant experience, experience in Client relationship management. Experience with security monitoring tools, such as , Carbon Black, Microsoft Defender for Endpoint, Azure Identity ATP, Office 365 ATP, MCAS Experience with security incident and event monitoring solutions such as Splunk and Microsoft Sentinel Has good understanding and exposure to different security utilities - Nessus, NMAP, Cyberchef, Burpsuite etc. Willingness to work in flexible shifts to align with customer escalations / requirements / On-Call support. Desirable Requirements Must hold at least one industry cybersecurity certification, CompTIA Cybersecurity Analyst CySA+, Certified Ethical Hacker, CompTIA Security + preferred Extensive experience in vSOC, Incident Recovery & Managed Detection Platforms Experience with XDR platforms. Who We Are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 30th April 2024 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID: R241207 Dell's Flexible & Hybrid Work Culture At Dell Technologies, we believe our best work is done when flexibility is offered. We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.