Job Description:A. Enterprise Application Support (Infor ERP Ln)B. Co-ordination with internal teams and user call handlingC. Analysis and resolution of recurring issuesD. System Improvements: Automation / program changesE. Managing training needs of end usersF. Providing reports: SSRS , Power Bi DashboardsG. Project ManagementH. End User Interactions and hand holdingI. Incident Handling and resolutionJ. Implementation of IT projects / Roll out to BusinessRequired Skillset:1. Knowledge of ERP LN2.Understanding of overall business cycle3. Project Management4. Integration between ERP LN, PLM and other ECOM applicationsDEPARTMENT ACTIVITIES: (Brief description of the department) –Gather Business requirements and provide solutionIdentify Business Partners and grow internal and External NetworkSupport & customization for Enterprise Applications
