Customer Service Support Specialist

Henkel

Makati City, Metro Manila
Permanent
Full-time

22 days ago

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 50,000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our company's potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.Dare to make an impact?YOUR ROLE

Works on tasks as defined by Customer Service Support team under Order to Cash department; Specifically focused on Order Processing, Credit and Debit Note, Return Orders, Free of Charge Orders

Provides administrative support for the process (ad hoc reporting responsibilities as required by the business or local counterparts)

Executes daily operations, supports business and functions with relevant process / technical expertise

YOUR SKILLS

Bachelor's Degree in Business Management/ Administration, but other relevant courses may still be considered
Preferably with a minimum of one (1) year related work experience in a Customer Service/ Consumer Service Representative position with call-handling experience obtained from shared service or multinational working environment
Fresh graduates are welcome to apply
Experience in SAP for Order Processing is required; Knowledge in Microsoft Office (Outlook, Excel, Word, and PowerPoint) is required
Excellent command of both spoken and written English; Must be a team player, detail-oriented, and have strong administrative skills
Amenable to work on New Zealand day-shift schedule (3:00 AM to 12:00 NN)

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

Henkel

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