Officer - L&D GSSC

Ericsson

Gurgaon, Haryana
Permanent
Full-time

27 days ago

Job Description:Join our TeamAbout this opportunity:We are currently looking for an HR administrator to perform tasks in the Learning Management System (LMS) of Ericsson. These learning services must be performed for all employees within Ericsson worldwide. The successful candidate will be someone who has a structured way of working, is eager to get the details right the first time. You will have an eye for detail and quality of the data in the LMS.What you will do:

Supporting End to End Training for different MA’s and Global programs as per defined scope.
Inputs and updates courses and Learning Objects into the LMS according to approved and defined standards.
Creates course items and schedules offerings and/or upload/retire content in the LMS.
Regular update of cases in the case management system for tracking KPI and Volume.
Manages the class roster and monitors enrollment, and provides status updates to stakeholders.
Inputs the student feedback in the LMS.
Provides records and generates management reports as required.
Addresses or escalates LMS issues to responsible groups.
Maintains accurate information in the LMS for employees and managers to find applicable learning events.
Coordinates with training participants, course facilitators and, when necessary, with external vendors.
Managing the Non-LMS activities which included training room booking, booking of refreshments, instructor procurement and training material booking and procurement.
Support with related learning tools outside of the LMS.
Provide RCA on cases if required.
Performs second line support for employees and operational line managers.
Compliant with regional and global mandatory directives.

The skills you bring:

Strong written & verbal communication skills.
Strong analytical and logical skills.
Quick and self-learning abilities.
Proactive – seeks opportunities to drive improvements and persists until achieved.
Preferred: 1-2 years of experience in administration in HR or Learning environment.
Bachelor’s Degree or equivalent.

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.What happens once you apply?to find all you need to know about what our typical hiring process looks like.Encouraging a diverse an inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, .Primary country and city: India (IN) || GurgaonJob details: HR Administrator

Ericsson

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