Risk & Fraud Analyst
Vagaro
- Ahmedabad, Gujarat
- Permanent
- Full-time
Yearly performance bonusLeave encashment.Maternity leave provisionsComprehensive Mediclaim coverage for family15 paid leaves11 Public HolidaysTech FridayWork-life balance initiatives:Engaging Fun-Friday activitiesArt of Living - Stress management workshop.Relaxing library and gaming zonesFlexible work scheduleJob Description:Risk & Fraud Analyst
As a Fraud & Risk Analyst specializing in merchant processing, you will be instrumental in safeguarding financial transactions and ensuring the integrity of merchant accounts. This role involves analyzing transactional data, identifying potential fraud, and assessing credit risks associated with merchant activities. The Fraud & Risk Analyst collaborates with internal teams, merchants, and external partners to develop and implement effective risk management strategies for the merchant processing portfolio.Responsibilities:Monitor credit card transactions in real-time to identify any suspicious or unusual activities.Performing daily, weekly and monthly assessments of merchant activities, transaction variations, dispute activity and fraud patterns.Utilize risk management tools and systems to analyze transaction patterns.Analyze patterns of customer behavior to identify new fraud trends and develop strategies to prevent it.Ability to independently identify a problem and conduct necessary research to locate a solution.Strong interpersonal skills, problem solving, and time management are essential.Ensure adherence to company policies, industry regulations, and compliance standards.Investigate and provide resolutions to any suspected or known fraud cases.Answering merchant services phone calls/emails/chats and distributing calls/emails.Stay up to date on the current fraud patterns, tools and compliance.Other duties as assigned.Preferred Qualifications:2+ years' experience in payment processing, transaction monitoring, risk management or relative fieldsExperience with fraud detection and preventionProficient with MS Office.Professional and positive attitude with Clients and co-workers.Self-motivated - ability to stay on track independentlyAdaptability.Highly organizedProblem solving and decision-making skills.\Ability to multitask throughout the workday.Maintain reliability through attending scheduled shifts.