Service Architect-Customer Experience Center-Contact Centre Inbound
Kotak Mahindra Bank - Thane, Maharashtra
Job Description: Job Description (A) Proactive Design Influence * Apply Service Design principles to improve... customer experience and journeys basis insights from voice distribution channel Identify pain points and opportunities...
October 16
CEC Officer - Inbound - Retail Liabilities-Customer Experience Center-Contact Centre Inbound
Kotak Mahindra Bank - Thane, Maharashtra
Job Description: CEC Officer - Inbound - Retail Liabilities Department Customer Experience Center Location Thane... customer service role - Understanding of call center industry an advantage Excellent communication skills - Verbal & Written...
October 26
CEC - Subject Matter Expert - Credit Cards-Customer Experience Center-Contact Centre Inbound
Kotak Mahindra Bank - Thane, Maharashtra
customer service role - Understanding of call center industry an advantage Excellent communication skills - Verbal & Written...) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service...
October 24
CEC - Subject Matter Expert - Credit Cards-Customer Experience Center-Contact Centre Inbound
Kotak Mahindra Bank - Thane, Maharashtra
customer service role - Understanding of call center industry an advantage Excellent communication skills - Verbal & Written...) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service...
October 24
CEC-Team Manager-Service Quality-Customer Experience Center-Service Quality
Kotak Mahindra Bank - Thane, Maharashtra
for improvements in Consumer Experience, Operational Efficiency, Digitization of Customer Journeys Centre Level Meetings & Engagements... years of work experience in driving a Customer First agenda within Customer Service, Business or Operations in a Retail...
October 26