Key Responsibilities Lead Engagement and Qualification: Manage incoming leads through various communication channels, such as phone calls, emails, and online chat. Engage with potential clients to understand their background verification needs and challenges. Qualify leads based on predefined criteria to determine their fit for our services. Product Knowledge And Consultation Develop a deep understanding of our background verification services and solutions. Provide accurate and relevant information to potential clients, acting as a knowledgeable consultant. Tailor solutions to match the specific needs of each lead, highlighting the value our services bring. Solution Presentation And Demo Conduct engaging presentations and product demonstrations to showcase the benefits and features of our services. Address client questions and objections effectively to build confidence in our offerings. Collaborate with the sales team and technical experts when necessary to ensure comprehensive solutions are presented. Sales Process Management Maintain accurate and detailed records of interactions with leads in the CRM system. Follow established sales processes to move leads through the sales funnel efficiently. Collaborate with the sales team to strategize and optimize sales approaches for various lead types. Relationship Building Cultivate positive and productive relationships with potential clients. Understand the unique needs of each client and foster rapport based on trust and reliability. Keep leads engaged and informed throughout the decision-making process. Pipeline Management And Reporting Manage and prioritize a pipeline of leads to ensure timely follow-up and progression. Provide regular updates on lead status, conversion rates, and sales performance to the sales manager. Utilize data and metrics to identify trends, opportunities, and areas for improvement. Qualifications And Skills Proven experience in inbound sales, preferably in a B2B environment or related industry. Excellent communication and interpersonal skills. Strong consultative selling abilities with a focus on understanding client needs. Proficiency in using CRM software and sales tools. Ability to work effectively in a team and collaborate with colleagues from various departments. Result-oriented mindset with a demonstrated track record of meeting or exceeding sales targets. Knowledge of background verification processes or similar industry experience is a plus. Bachelor's degree in business, marketing, or a related field is preferred.