Key Responsibilities:- Installation and Setup: Assist in the installation, setup, and configuration of medical devices at customer sites, ensuring proper integration and functionality.- Preventive Maintenance: Perform routine maintenance tasks on medical devices according to manufacturer guidelines, including cleaning, calibration, and testing.- Troubleshooting and Repairs: Diagnose technical issues with medical devices, identify root causes, and implement timely repairs to minimize downtime.- Quality Assurance: Conduct inspections and quality checks on medical devices to verify compliance with regulatory standards and company specifications.- User Training: Provide training and technical support to healthcare professionals on the proper use and maintenance of medical devices.- Documentation: Maintain accurate records of equipment maintenance, repairs, and service activities, ensuring compliance with regulatory requirements.- Customer Support: Respond to customer inquiries and service requests in a timely and professional manner, providing effective solutions and recommendations.- Should be open to travel when it is troubleshooting/handholding of devices