About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. Introduction KPMG India is looking to recruit passionate, enthusiastic and customer focused business analysts for their growing Salesforce practice. The candidate will be actively involved in the following areas of practice work. Project Delivery A critical facet of this role is to successfully deliver Salesforce projects for customers. As a business analyst, you will be Conducting workshops with clients to gather and analyze requirements, Translate requirements into business requirements documents, functional specifications and User Stories Work with Solution Architect to map the solution to Salesforce Undertake the platform set up and other configuration activities on Salesforce to deliver the solution. Driving Innovation : - We expect BA to also play a very vital part in conceptualizing and developing innovative solutions and accelerators on Salesforce. The purpose of these innovative IPs is to help differentiate KPMG services, shorten project development timelines and increase developer productivity & efficiency Supporting Pre-sales:- In the presales cycle, the BA will work closely with senior salesforce practitioners in the team to understand the requirements for salesforce solution and help in estimating, building demos and presenting to clients. Desired Experience Overall, 9 to 12 years of Business Analyst experience. At least 4-6 years' experience on Salesforce. Experience in conducting requirement gathering workshops. Ability to map CRM Requirement to Salesforce Product Experience in creating CRM documentation like FIT Gap Documents, Traceability Matrix, BRDs, FRDs, FDDs, Test Cases, Cut Over Plans, etc Business process understanding across marketing, sales, service, commerce and field Service Deep knowledge and expertise across at least two of the solution sets of salesforce - Sales, Service, Marketing and Commerce. Highly proficient on the following aspects Salesforce platform - Administration, Lightning platform, Security & Data Model, Reporting & Dashboards Creation of IP, Solution accelerators and other innovative solutions on Salesforce that's helped win business or successfully deliver projects. Essential Skills to succeed Strong verbal, written communication, data presentation skills, Ability to effectively communicate with both business and technical teams Deep Passion, Perseverance & Grit coupled with a inquisitive, learning nature. Self-driven and motivated personality working with a strong conviction to make things happen. Ability to build strong business relationship with internal and external stakeholders. Exceptional team management and leadership skills Preferred Certifications - At least 2 of the below certifications. Salesforce Administrator Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Consultant Salesforce Certified Marketing Cloud Consultant Equal employment opportunity information KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.
