Job Description JOB PURPOSE To be frontline contact with channel partners and promote sales and network addition to achieve his KPI's. ACCOUNTABILITIES & RESPONSIBILITIES Accountabilities ACTIVITIES 1 Achieving the Planned Sales Volume and other targets of MS, HSD, Lubes & NFR for the Territory Implementing the annual sales plan for the territory Strive and achieve the ABP numbers. Setting targets of MS & HSD, Lubes and NFR sales for the territory. 2 New Business Development Responsible for New Business development as per the ABP for the Division and Zone. New LOA generation Commissioning of ROs Responsible for getting all the NOCs and adhere to all the statutory compliances. 3 Supervising Development of the Retail network of Nayara ROs by identifying suitable land & franchisees. Identifying new sites and franchisees for setting up of RO's after TA analysis Coordinate for all statutory approvals Monitor construction & development of RO as per Co. specifications Complete commissioning of RO's within milestones set in ABP 4 Provide adequate support to RO's both by way of stocks & promotions. Promotional activities to be conducted at the RO's Product indent monitoring & avoid product dry outs at the RO's Liaise with supply points for timely receipts Follow up on legal cases 5 Follow up with Government Agencies for statutory approval & licenses Submit applications as per norms to licensing authorities. .Liaison with District Magistrate's office & other related department for issuance of NOC. Liaise with Metrology & PESO department for approval of licences. 6 Inspect retail outlets regularly on maintenance, compliance & adherence to safety, regulatory & company norms Adhering to mandatory norms Routine monthly Retail outlet inspection 7 Maintain high standards of Q&Q and redress of customer complaints. Meet targets for CRA Surprise checks/sampling Investigate customer complaints & resolve it to the satisfaction of the customer. 8 Franchisee Management Regular meeting with franchisee to resolve problems Advise franchisees on staff appointment for housekeeping and safety standards Resolve channel conflicts 9 Liasoning with vendors and competitors Maintain cordial relation with concerned personnel Follow up with equipment vendors for on time installations and reduced downtime. 10 Training of franchisees and forecourt staff. Identify training needs of franchisee and staff Conduct on-site training Recommend staff/franchisee for company training SKILLS & KNOWLEDGE Educational Qualifications & Certifications: Graduate Engineer or Post graduate in Marketing Management Relevant (Functional/Level) & Total Years of Experience: Relevant Experience: 2 to 6 year experience Functional Skills: Detailed product knowledge & retail policies Managing channel partners Strong networking skills Willing to travel extensively Knowledge of Retail operations& logistics economy Selling skills Behavioural Skills: Customer orientation & High integrity Negotiation Skills Strong communication Perseverance Interpersonal skills