Front Office Executive - Hospital Overview The Front Office Executive plays a crucial role in the hospital setting, responsible for providing exceptional customer service and administrative support. They are the first point of contact for patients, visitors, and staff, ensuring a smooth flow of operations and high standards of service. Key Responsibilities Welcoming and directing visitors and patients Scheduling appointments and managing patient flow Handling phone calls, emails, and other forms of communication Managing patient records and information Coordinating with medical staff and other departments Assisting with billing and insurance processes Ensuring a clean and organized reception area Responding to inquiries and providing information Assisting in administrative tasks as needed Adhering to privacy and confidentiality standards Required Qualifications Bachelor's degree in healthcare administration or related field Prior experience in a similar role, preferably in a healthcare setting Proficiency in medical terminology and electronic health records systems Excellent communication and interpersonal skills Strong organizational and multitasking abilities Customer service-oriented mindset Attention to detail and accuracy Ability to work effectively in a fast-paced environment Knowledge of insurance verification and billing processes Ability to maintain confidentiality and professionalism Contact 6398652832 Skills: communication,multitasking,customer service,organization,front office