CEC - Service Assurance Officer-Customer Experience Center-Contact Centre Inbound
Kotak Mahindra Bank - Thane, Maharashtra
Job Description Ø Graduate Ø Minimum 1-2 experience in customer service Ø Excellent communication skills - Verbal & Written Ø Flexible... current processes and future process improvements to better customer experience Ø Suggest process improvements...
June 8
CEC - Service Assurance Officer-Customer Experience Center-Contact Centre Inbound
Kotak Mahindra Bank - Thane, Maharashtra
Job Description Ø Graduate Ø Minimum 1-2 experience in customer service Ø Excellent communication skills - Verbal & Written Ø Flexible... current processes and future process improvements to better customer experience Ø Suggest process improvements...
June 8
CEC Team Leader - Correspondence - Retail Liabilities-Customer Experience Center-Customer Service
Kotak Mahindra Bank - Thane, Maharashtra
Job Description: Job Role Ø Handling customer queries / complaints for Retail Liabilities received from website... or mailbox followed by email/Calls. Ø Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ø Ensure...
May 31
CEC Team Leader - Correspondence - Retail Liabilities-Customer Experience Center-Customer Service
Kotak Mahindra Bank - Thane, Maharashtra
Job Description: Job Role Ø Handling customer queries / complaints for Retail Liabilities received from website... or mailbox followed by email/Calls. Ø Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ø Ensure...
May 31
CEC Team Leader - Correspondence - Retail Liabilities-Customer Experience Center-Customer Service
Kotak Mahindra Bank - Thane, Maharashtra
Job Description: Job Role Ø Handling customer queries / complaints for Retail Liabilities received from website... or mailbox followed by email/Calls. Ø Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ø Ensure...
May 26