CEC-Team Manager-Service Quality-Customer Experience Center-Service Quality
Kotak Mahindra Bank - Thane, Maharashtra
years of work experience in driving a Customer First agenda within Customer Service, Business or Operations in a Retail... for improvements in Consumer Experience, Operational Efficiency, Digitization of Customer Journeys Centre Level Meetings & Engagements...
October 26
CEC Team Leader - Correspondence - Retail Liabilities-Customer Experience Center-Customer Service
Kotak Mahindra Bank - Thane, Maharashtra
Job Description: CEC Team Leader - Correspondence - Retail Liabilities Department Customer Experience Center... Handling customer queries / complaints for Retail Liabilities received from website or mailbox followed by email/Calls. Adhere...
October 2
CEC - Subject Matter Expert - Retail Assets-Customer Experience Center-Customer Service
Kotak Mahindra Bank - Thane, Maharashtra
Job Description: Eligibility Criteria- Minimum eligibility criteria is M2 Minimum 2 year and above in same division. P3 or above rating in the Previous Appraisal. No Blackspots, Warning letters /Memo/ Behavioural issues in last 6 mon...
October 25
CEC Officer - Inbound - Retail Liabilities-Customer Experience Center-Contact Centre Inbound
Kotak Mahindra Bank - Thane, Maharashtra
Job Description: CEC Officer - Inbound - Retail Liabilities Department Customer Experience Center Location Thane... service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End...
October 26
CEC Non 811 VKYC-Officer-Customer Experience Center-CEC-VKYC
Kotak Mahindra Bank - Thane, Maharashtra
Description for Internal Candidates Description for Internal Candidates CEC Officer Department Customer Experience Center Location Thane... service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End...
October 22