ASSOCIATE CONSULTANT

HCLTech

  • Chennai, Tamil Nadu
  • Permanent
  • Full-time
  • 28 days ago
Job Description (Posting). Good experience in cloud technologies, devops and automation in azure space(only production experience considered) Should have extensive experience designing and architecting devops solutions in azure Mandatory experience with azure automation (process automation, configuration management, update management, shared capabilities, and heterogeneous features) Should have worked on advanced azure services in production (beyond compute, storage and networking) Extensive experience with deploying on/with azure functions, event hubs, service bus, keyvault, app config, insights Production experience migrating workloads from on-prem to azure L2+ level experience in azure networking L2+ level experience in azure IAM, AD, managed identities and security Critical - mandatory hands on and extremely comfortable with powershell, shell and python Extensive experience with bicep, terraform, ARM templates Admin knowledge of azure Strong Understanding of cloud network structure and components: Subnets, Teraform Switching (basic switching knowledge), Routing (basic routing knowledge), Load balancing (basic Understanding), OSI Model, TCP/IP Strong understanding of IT security principles, such as Role-based access, Multifactor Authentication, Access Lists, Firewalls, Encryption, Bastion Hosts. Experience working in teams with agile software development practice and MVP deliverable mindset. (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. Qualification B-Tech Skill (Primary) Domain Competencies (ERS)-Mobile-Wireless-CE-TerraForm

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