Job Purpose :The purpose of the Head Relationship banking is to be a Supervisor and a mentor to the HNW channel. Handholding the RMs and Ensuring the RMs are meeting their income.Ensuring RMs meet the right customers and have a meaningful engagement with customerEnsuring the RMs are trained and equipped to handle customer queriesAcquisition of High new worth customers to the Bank:Acquire new customers who meet product criteria through cross-referencingEnsuring timely onboarding of quality accounts in the HNW channel for the bankEnsuring lowest depletion of the newly acquired accountsIncrease liabilities size of relationship via balances in accounts of existing customersManaging the High Net worth customers of the BankTo Enhance & Retain customer profitability by capturing larger share of WalletEnsuring the highest level of service to the customers in the branchProfiling Customers and Providing Financial planning & Investment Advise as per customers needTo ensure maintenance of updated Relationship FileMentoring the RMs in the branchTo handle a team of 4 to 9 Preferred Relationship ManagerRecruitment and training of Relationship Manager Team and Lead a result oriented teamEnsuring the RMs are trained and well equipped with data and products to handle and service the customersEnsuring the Relationship managers are meeting the right set of customersEnsuring joint calls with the relationship managersComplaints Handling for the RM ChannelRequirementsGraduation/Post-GraduationCertifications:AMFI CertificationIRDA CertificationNCFM Certification (Optional)Key Skills:Sales and Influencing SkillsBanking Product & Process KnowledgeNRI Product and Regulatory KnowledgePlanning and Organizing SkillsGood Communication skillsKnowledge of Competition & Current trends in the financial Industry.Experience Required:Minimum experience in years – 4 to 10 yrExposure to banking team Handling is preferableBenefitsIndusInd Bank Limited is an Indian financial services headquartered in Mumbai.