Senior Technical Support Engineer (Big data & Hadoop Support) - Shifts Applicable
Qlik
- Bangalore, Karnataka
- Permanent
- Full-time
- AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time – 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time)
- EMEA hours – 3 PM IST onwards depending on Daylight Savings Time
- APAC hours – 6:00 AM IST onwards
- IST hours – 10:00 AM IST onwards
- A bachelor’s degree in IT or equivalent
- Over 7 years of work experience in IT with at least 6 years of relevant experience in Big data / Hadoop Support background.
- Ability to methodically approach and solve technical problems
- Excellent inter-personal skills
- Self-motivated to continuously learn new technologies
- 6-8 years of hands-on experience in three or more areas listed below with primary mandatory experience in Hadoop administration and support.
- BigData: Solid Hadoop fundamentals, preferred hands-on CDH/CDP implementation. Strong experience in Hadoop administration and support.
- Linux: Seasoned on the command line; comfortable with built-in tools like top, iostat, lsof, and netstat.
- ETL: Has strong conceptual understanding of Data Warehousing and ETL, Data Governance and Security, Cloud Computing, and Batch & Real Time data processing.
- Database: You have good working knowledge of ONE or any of the following or RDBMS: Oracle, SQL Server, DB2, Teradata, MySQL, PostgreSQL, MongoDB
- JAVA: Ability to read and understand advanced level Java/ C++ (any programming language) and solid experience in reading and analyzing Java stack traces and exceptions.
- Debugging JAVA/JVM issues, Classes, Interfaces, Java Heap performance tuning and optimizing Garbage Collection. Knowledge of analyzing Heap dump and Thread dump is a plus.
- Cloud: knowledge of any of the public cloud such as AWS, Azure, Google Cloud would be a plus
- Good to have experience in Replication technology with emphasis on CDC (Change Data Capture) & FDL (Full Data Load)
- SAP knowledge is a plus.
- Overview of Java 3 tier web application – Understanding of Webserver, Application Server and Database.
- Experience in analyzing system, network, and application log files and system performance metrics to diagnose and troubleshoot problems.
- Should be willing to work on Shifts (Rotational Basis) including night shifts.
- Provide support for QLIK & Talend Data Integration product portfolio.
- Must have good Troubleshooting and analytical skills, Problem Management & RCA
- Genuine career progression pathways and mentoring programs
- Culture of innovation, technology, collaboration, and openness
- Flexible, diverse, and international work environment