CEC Officer - Inbound - Retail Liabilities-Customer Experience Center-Contact Centre Inbound
Kotak Mahindra Bank - Thane, Maharashtra
Job Description: CEC Officer - Inbound - Retail Liabilities Department Customer Experience Center Location Thane... To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction...
October 26
CEC Officer-Outbound-Mutual Fund-Customer Experience Center-Contact Centre Outbound
Kotak Mahindra Bank - Thane, Maharashtra
Job Description: CEC officer Outbound Mutual Fund: Responsible for pitching sales for the Mutual fund product...
October 16
CEC - Subject Matter Expert - Credit Cards-Customer Experience Center-Contact Centre Inbound
Kotak Mahindra Bank - Thane, Maharashtra
benchmarks. Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues... customer service role - Understanding of call center industry an advantage Excellent communication skills - Verbal & Written...
October 24
CEC - Subject Matter Expert - Credit Cards-Customer Experience Center-Contact Centre Inbound
Kotak Mahindra Bank - Thane, Maharashtra
benchmarks. Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues... customer service role - Understanding of call center industry an advantage Excellent communication skills - Verbal & Written...
October 24
CEC - Process Manager-Customer Experience Center-Contact Centre Inbound
Kotak Mahindra Bank - Thane, Maharashtra
Job Description: Job Title : - Process Manager CEC , VRM and OCC Department :- Customer Experience Center... team to streamline, optimize, and enhance the processes within all units of Customer Experience Center and Virtual...
October 6