HIRING!! *Academic advisor* Qualification - Btech in CS MTech in CS BCA ,MCA ,MBA Languages - Excellent communication in English Salary range -upto 40k in hand *Should have minimum 6 month to 2 years of exp* Handling escalation regarding the course Academic Advisor KEY ACTIVITIES & RESPONSIBILITIES To act as an interface between the Student and the University departments. To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session calendar. To handle both academic and administrative related (such as fee payment, LMS) student queries via calls, emails, and chat To facilitate in addressing students with their semester - subject related queries. To make outbound calls primarily to update students, their course progress as deemed by the University Calendar and to answer students' specific requirements/ queries and also receive inbound calls whenever required to address student's queries and respond to their emails. PROFILE REQUIRED Post-Graduation from a recognized University in Management or Commerce or Journalism or Computer Applications /Information Technology Stream. 2 - 6 years' Experience in academics/student counselling Skill & Knowledge: Good knowledge of a University Academic Processes Interpersonal and organizational skills Knowledge of ticketing system & any CRM Competencies: Verbal, Listening and Written communication skills