Director / Vice President - Head of Communications, ISPL
BNP Paribas
Mumbai, Maharashtra
Permanent
Full-time
26 days ago
About BNP Paribas Group:BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 63 countries and has nearly 183,000 employees. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.BNP Paribas Group has been in India since 1860 and is among the leading international financial institutions providing a wide range of financial services covering corporate & institutional banking, and personal investment services for individuals. As the second oldest foreign bank in India, BNP Paribas has branches in key metros and has a rich and broad offering across the entire range of corporate and institutional banking products and services, covering flow banking (transaction banking), financing, hedging, global markets, derivatives and investments. Asiamoney has also accorded “Best International Corporate Bank for India” to BNP Paribas in 2023 and 2022.About BNP Paribas India Solutions:Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 12000 colleagues, to provide support and develop best-in-class solutions.Commitment to Diversity and InclusionAt BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.Job Title:Director / Vice President, Head of Communications, ISPLDate:2-May-2024Department:Brand & CommunicationsLocation:MumbaiBusiness Line / Function:FunctionsReports to:(Direct)CEO, ISPLGrade:(if applicable)Director / VP(Functional)Head of CSR, Brand & Communications, IndiaNumber of Direct Reports:2Directorship / Registration:NAPosition PurposeThe Head of Communications, ISPL is responsible for corporate communications (content creation for internal, external and digital communications) and events for the Technology and Operations Capability Centres of BNP Paribas in India, working in close conjunction with the Territory Brand & Communications team.ResponsibilitiesDirect Responsibilities· CEO Communicationso Develop and deliver the strategic communications agenda for the CEO’s officeo Manage the entire range of CEO communications to employees of ISPL --own and leverage the different channels of communications like Townhalls, Floorwalks, mailers and videoso Manage the LinkedIn profile of ISPL CEO to position the organisation in the GCC target audienceo Identify forums for CEO and organisation to participate and leverage· Employee Communicationso Creating and delivering internal communications campaigns for ISPLo Echonet: Employee engagement by sharing stories focusing on CSR/notable deals and winso Internal Marketing: Collaborating with internal communications specialists in other markets to reinforce messages and create recall for ISPL within the BNP Paribas Group· Eventso End-to-end managing of process for key ISPL eventso Coordinating with creative agencies for branding at venues for all events· Employee engagement and Employer Brandingo Drive employee engagement by working collaboratively with territory management and HRo Support key CSR and DEI initiativeso Develop the website as key lever of “Life at ISPL”Contributing Responsibilities· External Communicationso Working with other Territory B&C colleagues to external communications in a calibrated manner as per Group guidelines.o Inter-personal skills- to interact with the senior leadership to gather ideas and thoughts for the articles and collaborate with internal teamo A team-oriented approacho Self-directedTechnical & Behavioral Competencies- Strong blend of strategic and operational skills. Prepared to take a hands-on ‘roll-up sleeves’ approach.- An extremely well-developed audience/ client centered attitude and mindset.- Have excellent people care skills and be empathetic to people’s needs.- Strong communication skills – verbal, written and listening. Able to present information in a clear and compelling manner that is consistent with the Client’s vision and business strategy.- Results oriented. The ability to juggle several critical issues simultaneously is essential and to work under considerable pressure.- Able to prioritize effectively.- Ability to manage multiple stakeholders – both internal & externalSpecific Qualifications (if required)This is an important appointment and will require a talented, mature and senior leader, characterized by the following attributes:- 15 + years of experience with at least 10 years senior level internal communications experience in a customer led, large- scale organization whose affairs are in the public domain. Relevant experience may also have been gained in a consultancy or journalistic environment.- The incumbent should have relevant work experience in the GCC environment.- Proven ability to drive a strong internal brand and communication strategy.- Experience of working with a senior management team involved in setting, monitoring and communicating an overall strategic direction.- Proven ability of team leadership and successful people management.- Excellent English language skills required.Skills ReferentialBehavioural Skills:Communication skills - oral & writtenClient focusedAbility to collaborate / TeamworkPersonal Impact / Ability to influenceTransversal Skills:Ability to develop and leverage networksAbility to anticipate business / strategic evolutionChoose an item.Choose an item.Choose an item.Education Level:Master Degree or equivalentExperience LevelAt least 15 years
