FuelBuddy - Manager - Inbound/Outbound Sales (8-10 yrs) Gurgaon/Gurugram (Telesales/Inside Sales/BPO)

FuelBuddy

  • Gurgaon, Haryana
  • Permanent
  • Full-time
  • 2 months ago
Key responsibilities of an inbound/outbound sales manager:Team Leadership : Leading and motivating a team of sales representatives to achieve individual and team sales targets.Strategy Development : Developing and implementing sales strategies to maximize both inbound and outbound sales opportunities.Lead Management : Overseeing the handling of inbound leads, ensuring timely follow-up and effective conversion strategies.Outbound Sales Initiatives : Planning and executing outbound sales campaigns, which may include cold calling, email outreach, and social selling.Sales Training and Coaching : Providing training, guidance, and coaching to sales team members to improve their sales skills and performance.Performance Monitoring : Tracking sales metrics and KPIs to assess the effectiveness of sales efforts and identify areas for improvement.Customer Relationship Management : Ensuring effective management of customer relationships throughout the sales process to drive customer satisfaction and retention.Collaboration : Collaborating with other departments, such as marketing and customer service, to align sales efforts with overall business objectives.Reporting : Generating regular reports on sales performance, trends, and forecasts for senior management.Continuous Improvement : Identifying opportunities for process optimization and efficiency gains within the sales function. (ref:updazz.com)

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