Sr.Process Associate - Opportunity to Cash
Siemens
- Bangalore, Karnataka
- Permanent
- Full-time
- Manage service delivery of Order to Cash (O2C) processes in scope.
- Incharge of invoice processing, vendor master management; query resolution, indexing, Invoice reconciliation, and accounts reporting activities.
- Ensure Service Level Agreements (SLA) are met on timelines and with accuracy.
- Ensure proper financial treatment of the team's transactions.
- Maintain sound Internal control environment.
- Lead Special Projects and handle customer expectations.
- Ensure feedback is provided for the process.
- Systematically identifies, analyzes and tackle issues and problems to reach optimal solutions in a timely manner.
- ICC Billing & clarification of billing query.
- GS: End-to-end process – from order to the Invoice/cash collection.
- SAP experience will be an advantage.
- Order Management-( Sales order & PO order).
- Credit Management.
- Purchase Order Creation/Requisition.
- Order Fulfillment.
- GRN booking.
- Order Shipping.
- Delivery and Goods Issue.
- Customer Invoicing and Submission to the client.
- Reporting and Data Management.
- Offer Management and Submission.
- Organization of deliveries and material flow within the company in line with relevant regulations.
- Cooperation with suppliers, shipping companies, and customs agencies.
- Monitoring delivery timetables.
- Actively proposing, process optimizations.
- Act as a stakeholder/Siemens representative when communicating with the customers.
- Close cooperation with various internal departments (around the world).
- Controlling circulation documents, verifying their correctness, and monitoring shipping documents.
- A university degree.
- Ability to work in a team.
- Good communication and customer service skills.
- Open-mindedness and constructive attitude to performed tasks.
- Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.