Lead Technical Product Owner

Delta Air Lines

  • Bangalore, Karnataka
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
About Delta Air LinesAbout the CompanyDelta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2023, Delta was named the World’s Most Admired Airline by , with the company ranking No. 1 across the board in the industry for values including innovation and people management. Delta also rated higher than any other airline on the overall list of Most Admired Companies, climbing to No. 12 this year.Job DescriptionJob Summary:"Delta IT is on a journey to becoming the best IT organization in the airline industry, a journey of transformation. We are changing the way we do business from top to bottom as we strive to create meaningful and innovative solutions and are looking for team members to help us realize our vision."The Lead Product Engineer role is expected to have in-depth knowledge of our Service Recovery Domain products. They aid the team in understanding upstream and downstream product impacts plus the underlying technology capabilities. They also provide end to end systems thinking, ensure backlog hygiene, and lead Sprint Planning with the development teams.
Responsibilities Include, But Are Not Limited To:
  • Responsible for conducting sophisticated and detailed research of existing processes, systems, and desired objectives to meet the goals intent of the assigned products
  • Work with business Product Owner and SMEs to prioritize feature development, based on the business value
  • Build deep level data understanding of the owned domains and perform necessary report and insight generation by executing SQL queries on data storages or by using Data Analysis tools.
  • Work with technical teams to initiate and drive technical roadmap deliverables to completion.
  • Elicit and create initial epics, features and elaborating into user scenarios that clearly describe the functional and non-functional requirements
  • Deliver business requirements via artifacts such as epics, features, scenarios, acceptance criteria, process flows, wireframe diagrams, interaction diagrams, mockups, demos, etc
  • Drive team excellence with proactive contributions towards continuous improvement.
  • Collaborate with a multi-functional teams inside a Scrum framework
  • Conduct work sessions and document new features, requirements, and strategies.
  • Perform testing, track bugs, enhancements and ensure issues are resolved before promoting to production environments.
  • Successfully handle multiple initiatives and balance constantly evolving priorities.
  • Query and analyze data to estimate future and measure current solution impact.
  • Develop business logic and critical metrics for incorporation into decision support models and tools.
  • Construct problem statements including problem description and improvement measures.
  • Always anticipate the next question - Drill down beyond the problem surface to understand root cause, business impact, and next steps.
  • Supply guidance to project planning and effort estimation within scope.
  • Support the identification of risks and mitigation approaches.
  • Develop and maintain internal customer relationships.
What You Need To Succeed (Minimum Qualifications):
  • 7-10 years of hands on experience in enterprise technology or airline organizations
  • Knowledge of concept and principles of agile methodology ability to apply appropriate agile approaches in the processes of software development and delivery
  • Knowledge of product features; ability to design, build, and develop a new product, technology, or service from feasibility through to production
  • Excellent skills in SQL query and ability to work with any Data Analysis Tools like PowerBI, Tableau.
  • Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project
  • Strong written, oral communication, and social skills
  • Must have excellent planning and organizational skills, strong verbal, written communication and facilitation skills.
  • Must be performing satisfactorily in present position
  • Embraces Diverse people, thinking and styles
  • Consistently makes safety and security, of self and others, the priority.
What will give you a competitive edge (preferred qualifications):
  • Prior experience in working with complex enterprise Data and hands on experience with querying and analyzing data
  • Ability to analyze and visualize data towards identifying the root cause of a business problem, building essential metrics and performing trend analysis
  • Ability to solve complex business problems starting all the way from business services planning to scheduling, production and dispatch
  • Hands on experience with SQLs
  • Subject matter expert for your applications and take ownership for its development and performance.
  • Solid Understanding of Agile / SDLC development methodologies
  • Airline business experience, as well as business process re-engineering and/or extensive experience working with agile teams, is desirable

Delta Air Lines

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