Specialist, Credit Card Sales, Consumer Banking

DBS Bank

Pune, Maharashtra
Permanent
Full-time

28 days ago

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.Job PurposeDrive Sales, Productivity, Cross Sell and Growth for Credit CardKey Accountabilities# Lead a sales team of vendor executives who will be engaged in selling Credit Cards. Branch sales and Tele-Sales channel management.# Define and execute recruitment and training for entire sales team regularly.# Improve existing processes to enhance productivity and overall performance of the teamJob Duties & responsibilities# Closely monitor Productivity. Take corrective actions to keep productivity as per the budgets.# Ensure compliance to regulatory and internal credit and risk policy.# Managing Productivity & Query handling.# Data management and MIS handling.# Local candidates with Credit Card or Retail Assets experience preferred.Required ExperienceRelevant experience in credit card sales with experience of handling third party vendors, digital marketing, branch sales / retail lending, customer relationship managementEducation / Preferred Qualifications

Graduate / Post Graduate

Core Competencies

Good communication skills
Customer relationship experience
Interpersonal skills
Product knowledge
Problem solving ability

Technical Competencies

MS Office
Experience with CRM/POS preferred not necessary

Work Relationship

DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:
Demonstrate Business Performance through PRIDE Value Based Propositions
Ensure Customer Focus by Delighting Customers & Reduce Complaints
Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
Maintain the Highest Standards of Honesty and Integrity

DBS India - Culture & Behaviors

Drive Performance Through Value Based Propositions
Ensure Customer Focus by Delighting Customers & Reduce Complaints
Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
Enhance Knowledge Base, Build Skill Sets & Develop Competencies
Invest in Team Building & Motivation through Ideation & Innovation
Execute at Speed While Maintaining Error Free Operations
Develop a Passion for Performance to Grow Talent Pool
Maintain the Highest Standards of Honesty and Integrity

DBS Bank

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